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Shipping Rates and PoliciesAll of our products are shipped to you direct from the supplier. For your convenience, we use DHL, Federal Express, UPS and USPS. We ship based on:· Weight· Destination Zip Code· Dimensional Weight.Coolers due to bulk size will cost extra to ship. Butane, Propane or other hazardous material will cost an extra $30.00 to express mail (Haz-Mat cost). Ground shipping of these products will not be charged the Haz- Mat cost.For a prompt exchange/refund, please keep your invoice and call us @ 512-392-8599 to obtain a return authorization number. No items may be exchanged or returned without an authorization number. If necessary to return merchandise for an exchange/refund, all merchandise MUST meet the following conditions: -
- Obtain a Return Authorization Number
- Display Return Authorization Number on outside of package
- Return in original packaging -
- Return to Camping Grunt within (20) days -
- Copy of invoice enclosed with merchandise -
- Enclose a brief letter of explanation -
Merchandise returned for exchange - will be charged a $12.00 exchange fee plus a shipping charge. - Merchandise returned for refund - will be charged a 20% restocking fee - $3.00 minimum - All returns must be prepaid NO COD's ACCEPTED If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly. All returns for refund paid by credit card will receive a credit to the credit card. Any questions concerning an exchange /refund should be directed to our customer service department @ 512-924-6182. If merchandise you receive is defective, call our customer service department for instructions.
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Specials
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