| How do I know what stove I have? |
- If your stove is up to four years old on the front part of your stove there is a riveted on metal tag. The model number is in the bottom left corner it will start with 2-3 letters then some numbers and may be followed by some more letters.
If your stove is older than that you may need to call us to help identify it, but first have ready the length and width dimension of the cooking surface. What your burners look like, and the stovetop where you would set a pan.
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| How do I light my stove? |
- First make sure everything is tightened. Make sure to tighten the hose onto the stove with a wrench. Remove/open all lids and accessories from over burner. If using a long nose match, light match and place through lighting hole then turn on gas. If using a Camp Chef Ignitor, turn knob on stove to warm then push ignitor button to light stove.
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| How do I install an ignitor on a stove with a curved 'new style' faceplate? |
- 1. Before starting make sure gas is turned off.
1. Push down the plastic clip on top of the igniter body. Then push up on the plastic clip on the bottom of the igniter body. This will release the igniter from the metal bracket. (Image A)
2. Remove the igniter from the bracket. (Image B)
2. Straighten electrode rod from the porcelain end so there is only one sharp bend at the tip of the rod. Insert electrode rod through hole #1 (Image C)
3. Screw the bracket onto the stove with the large metal screws provided. (Image D)
4. Insert the igniter body back into the bracket making sure to align plastic clips with the notches on the metal bracket and snap it back into place.
6. Bend electrode rod until about 3/16" from one of the gas burner ports (holes on top of burner). Be careful not to break the ceramic insulator. Electrode end can be cut shorter if necessary.
Note: To mount the ignitor on a stove unit that is not drilled, insert ignitor wire into large hole #1 (Image C) and mark holes #2 and #3 (Image C). Drill holes using 3/16" bit and then follow instructions above.
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| I can't find my exact model on the website, or there are similar model numbers - What is the difference? |
- All stoves will have a base model, such as DL60. The following letters will be accessories that are included with that particular model. Therefore if you own a DB-60D, it will fit all accessories that fit a DB-60. The base stove model is the important part.
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| What is heat box housing and what is it for? |
- A heat box is the square housing that encompasses burners on some of our stove models. This stove body shape tend to square up the heat when an accessory is used. The heat zone therefore expands on the surface area of the accessory. Some consumers prefer this type of heat zone for their cooking.
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| Why do I have a YELLOW flame and how can I fix it? |
- A yellow flame can be caused by two things: bad air/propane mixture, or a dirty burner. Try adjusting the air vent, the silver round disk behind the control knob. This will allow more/less air to be mixed with the propane and will generally result in a blue flame (blue flame with yellow tips is good).
If you have tried adjusting your air vent and still have a yellow flame you will need to clean out your burner. Please note that even brand new burners can be clogged, by dust or other particles from storage or transit. To clean out your burner simply take an air compressor, and stick it in the air vent. This will flush out any problems that may be clogging the burner. If an air compressor is not readily available a garden hose may be used instead. However, with a garden hose you will need to dump the water out of the burner and wait approximately one half hour for the stove to dry, before the stove can be used.
If after these two functions you still have a yellow flame you will need to contact customer service at 800-650-2433 M-F 8-5 mst.
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| I can't get any heat out of my burner, or when I turn it on high I still get a tiny flame - How do I fix this? |
- You are experiencing low flow mode. Low flow mode is a safety feature caused when the regulator thinks there is a propane leak. To correct the problem, make sure that the propane hose has been attached to the stove with a wrench (not just finger tight). Confirm that all of the control knobs are turned to the 'OFF' position. Remove the hose from the propane tank and let rest for approximately 30 seconds, as this will reset the regulator. Re-connect the hose to the propane tank. Turn the propane tank on 1/2 turn (slowly), wait 5-10 seconds then turn on all the way (again, slowly). Turn the control knob to 'WARM' and relight the burner. After the burner has been lit turn the propane tank on the rest of the way. After you have finished cooking make sure the turn the knob to the 'OFF' position first, and then shut off the propane tank. If you have followed these steps and you still have a low flame, you may have a propane leak.
Please call customer service for replacement parts at 800-650-2433 M-F 8-5 mst.
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| How do I check for gas leaks? |
- To test for a leak, pour soapy water over the valves, manifold, and propane hose. Turn on your propane tank and watch for bubbles to form. Once the leak has been isolated, please call customer service for replacement parts at 800-650-2433 M-F 8-5 mst.
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| Is there something wrong with my old tank? |
- As of April 2002 all portable propane tanks must be fitted with a QCC-1 and OPD. The QCC-1 works in conjunction with the regulator to reduce the flow of propane to the unit in the event that a valve was left on or that there is a leak in the plumbing. The OPD operates on the concept of a toilet intake shut off to keep the tank from being over filled. These were changes incorporated industry wide by the American Gas Standards Association. Tanks that do not have QCC-1 and OPD's will not be filled.
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| How do I clean out my burner? |
- Disconnect the stove from the tank, then blow out the burner with either an air hose or a garden hose. This will push everything out that may be stuck inside the burner. (It is safe to do it either way.) You may also use a wire to help remove cobwebs from inside the burner.
If you use a garden hose it is recommended that you allow the burner to dry before use.
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| How do I clean my stove? |
- Make sure to disconnect your stove from the tank before cleaning stove. You may spray the stove with a degreaser and/or use a garden hose. You can also wipe it down with a damp rag or soapy sponge (or scrub brush). You may get the stove completley wet with out damaging it.
It is best to clean the stove after every use. Allow stove and burners to dry completely before use.
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